What is better, Heroku or DigitalOcean?

Posted on August 27, 2021 by admin

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Heroku or DigitalOcean?

In short, DigitalOcean is usually what you want or will eventually want but you may consider Heroku in certain circumstances.

Heroku is like cPanel PHP/MySQL hosting (e.g. GoDaddy hosting) but it provides a web UI that is a huge leap beyond cPanel and provides support for Node.js, Python, MongoDb, microservices and lots of other interesting, useful, cool and enterprise worthy software. The advantages over DigitalOcean (which are similar to cPanel advantages) are:

No need to perform OS upgrades
No need to manually install applications from command line
Much easier to configure applications and usually no need to troubleshoot
Configuration consistency
Backups (well, sort of)
Scaling “in the middle”

Heroku advantages to DigitalOcean

Let’s see how much of a disadvantage that these are on DigitalOcean.

1. DigitalOcean comes with an OS pre-installed so you are only responsible for OS updates and upgrades. OS updates usually only take a few minutes per month and the only impact might only be down for a 20 seconds if you decide to reboot. OS upgrades are more serious but maybe only occur 1 – 2 per year.

They can slow down the VM for an hour, force reboots and can break your application temporarily (e.g. after Apache was upgraded, I saw the PHP extension was disabled so I had to fix that quickly). It’s hard to remember to update the OS and annoying to have to quickly fix the occasional issue that breaks your app (which is why you don’t do automatic updates). Heroku can handle these upgrades seemlessly. It’s an advantage but it is worth choosing Heroku for that? No.

Benefits of Using Invoicing Software. Simplifying your company’s accounting

2. On DigitalOcean, you have to install your own servers. This is a one-time cost and can usually be done in a day . if you haven’t got absolutely crazy with your architecture. Installing Linux packages is pretty easy and error free these days. And, you only need to do it once. Heroku takes care of this for you. Is it worth it to pay month after month to save a day? No.

3. When you install your servers on DigitalOcean, you have to edit the configuration files and get everything working. The main stuff usually works but I had a sendmail application configuration issue the lingered for 4 months. On Heroku (and even cPanel!), I would not have to contend with this issue.

It was a lot of hair pulling but I figured it out and, once I figured it out, I’ll always have the answer. Maybe it’s worth it to use Heroku for a while if you want to focus on development instead of fixing these kind of issues. Maybe.

4. If you grow a lot, you will need to upgrade your VM. DigitalOcean currently requires you to move your app from the old VM and reinstall everything on the new VM. This is a hassle and, if you have been sloppy, you’ll have to recover and reapply all the tweaks that you made and forgot about on your original VM.

If you need multiple VMs, their configurations can diverge unless you are careful. Bu Heroku’s UI makes your configuration much more vanilla, consistent and upgradable. But, still, you have to grow A LOT. Many apps will never outgrow the original VM.

5. Heroku takes care of backups BUT you should not rely on it. You need to do your own backups, period. If Heroku loses your data, they will still be in business but you may not.

What is a droplet on Digital Ocean?

6. If your app runs on a single VM for a while, you don’t need scaling. You can casually upgrade your VM as you see the problem coming. If you are Google, Heroku won’t be able to handle you.

Heroku’s scaling only matters in the middle: you are growing fast enough that Heroku’s scaling helps you keep up but, if you grow too much, you’ll have to migrate to DigitalOcean or AWS after a huge amount of trauma. This is what happened to RapGenius: Heroku helped them grow in the middle but then broke when they outgrew it.

So, I see Heroku as having limited usefulness. It’s good for prototypes. It may help a growing app at a certain point in its growth. But, for the most part, it’s better to skip Heroku because either DigitalOcean is easy enough or, in a few cases, you’ll be forced to migrate away from Heroku in a traumatic fashion. The Heroku premium price rarely makes sense. Still, Heroku is popular and people still choose it, even if it isn’t the best choice.

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Benefits of Using Invoicing Software. Simplifying your company’s accounting

Posted on August 27, 2021 by admin

The invoicing computerized solution is designed to generate bills by sellers for products or services sold to their customers. Creating invoices by hand is a cheap method that brings companies, including small businesses, many disadvantages. Not organized documents and kept in no single place makes it difficult to recall the invoices, perform queries, create reports, generate statistical data, and make other operations. Therefore, organizations, even small businesses, prefer to use invoicing or billing software instead of the manual writing invoices.

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The main benefits of using invoicing software are:

organizing and storing data, including billing data, in a single place;
availability of many different features such as auto-fill date, etc.;
easy creating and sending invoices to customers;
customizing the templates of invoices for each product and service;
creating customized invoices;
reduce the paperwork and less using of paper;
saving the employees working time and improving their efficiency;
ability to save the products and customers information for the later recall;
improving the accuracy of invoices;
ability to clearly show details of the product and price;
automating the process of creating invoices and reducing business costs;
ability to handle more clients and increasing the client base;
the ability of invoices to be easy recalled and retrieved;
ability to create invoices from anywhere via the online invoicing app;
sending out the multiple invoices simultaneously;
keeping records and easy finding not paid transactions;
keeping on the cash flow and tracking the business expenses;
identifying customers who need to make their payments;
controlling payments and receiving payments timely;
ability to send invoice reminders;
scheduling invoices for being sent automatically;
ability to attach receipts to invoices and photos to receipts;
generating various types of report and financial statements;
saving money on paper, printing, and postage via using online invoicing or billing software;
integration with the company’s accounting system;
ability to generate multilingual and multi-currency invoices;
minimizing the invoice data entry errors;
simplifying the company’s accounting.

Using the billing software is a wise investment that allows any organization to save its time and money.

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Bookkeeping – Definition, Importance, Types & Methods

Posted on August 23, 2021 by admin

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What is bookkeeping and why is it important?

Bookkeeping is the process of recording your company’s financial transactions into organized accounts on a daily basis. It can also refer to the different recording techniques businesses can use. Bookkeeping is an essential part of your accounting process for a few reasons. When you keep transaction records updated, you can generate accurate financial reports that help measure business performance. Detailed records will also be handy in the event of a tax audit.

This guide will walk you through the different methods of bookkeeping, how entries are recorded, and the major financial statements involved.

Methods of bookkeeping

Before you begin bookkeeping, your business must decide what method you are going to follow. When choosing, consider the volume of daily transactions your business has and the amount of revenue you earn. If you are a small business, a complex bookkeeping method designed for enterprises may cause unnecessary complications. Conversely, less robust methods of bookkeeping will not suffice for large corporations.

With this in mind, let’s break these methods down so you can find the right one for your business.

Single-entry bookkeeping

Single-entry bookkeeping is a straightforward method where one entry is made for each transaction in your books. These transactions are usually maintained in a cash book to track incoming revenue and outgoing expenses. You do not need formal accounting training for the single-entry system. The single-entry method will suit small private companies and sole proprietorships that do not buy or sell on credit, own little to no physical assets, and hold small amounts of inventory.

Double-entry bookkeeping

Double-entry bookkeeping is more robust. It follows the principle that every transaction affects at least two accounts, and they are recorded as debits and credits. For example, if you make a sale for $10, your cash account will be debited for $10 and your sales account will be credited by the same amount. In the double-entry system, the total credits must always equal the total debits. When this happens, your books are “balanced.”

Using the double-entry method for bookkeeping makes more sense if your business is large, public, or buys and sells on credit. Enterprises often choose the double-entry system because it leaves less room for error. In a way, it ‘double-checks’ your books because each transaction is recorded as two matching but offsetting accounts.

Cash-based or accrual-based

The next step is choosing between a cash or accrual basis for your bookkeeping. This decision will depend on when your business recognizes its revenue and expenses.

In cash-based, you recognize revenue when you receive cash into your business. Expenses are recognized when they are paid for. In other words, any time cash enters or exits your accounts, they are recognized in the books. This means that purchases or sales made on credit will not go into your books until the cash exchanges.

In the accrual method, revenue is recognized when it is earned. Similarly, expenses are recorded when they are incurred, usually along with corresponding revenues. The actual cash does not have to enter or exit for the transaction to be recorded. You can mark your sales and purchases made on credit right away.

Both a cash and accrual basis can work with single- or double-entry bookkeeping. In general however, the single-entry method is the foundation for cash-based bookkeeping. Transactions are recorded as single entries which are either cash coming in or going out. The accrual basis works better with the double-entry system.

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How to record entries in bookkeeping

Generating financial statements like balance sheets, income statements, and cash flow statements helps you understand where your business stands and gauge its performance. For these reports to portray your business accurately, you must have properly documented records of your transactions. Keeping these records as current as possible is also helpful when reconciling your accounts.

Recording transactions begins with source documents like purchase and sales orders, bills, invoices, and cash register tapes. Once you gather these documents, you can record the transactions using journals, ledgers, and the trial balance. If you are a very small company, you may only need a cash register. The information can then be consolidated and turned into financial statements.

Cash registers

A cash register is an electronic machine that is used to calculate and register transactions. Usually, cash registers are used to record cash flow in stores. The cashier collects the cash for a sale and returns a balance amount to the customer. Both the collected cash and balance returned are recorded in the register as single-entry cash accounts. Cash registers also store transaction receipts, so you can easily record them in your sales journal.

Cash registers are commonly found in businesses of all sizes. However, they aren’t usually the primary method of recording transactions because they use the single-entry, cash-based system of bookkeeping. This makes them convenient for very small businesses but too simplistic for enterprises.

The journal

The journal is called the book of original entry. It is the place where a business chronologically records its transactions for the first time. A journal can be either physical (in the form of a book or diary), or digital (stored as spreadsheets, or data in accounting software). It specifies the date of each transaction, the accounts credited or debited, and the amount involved. While the journal is not usually checked for balance at the end of the fiscal year, each journal entry affects the ledger. As we’ll learn, it is imperative that the ledger is balanced, so keeping an accurate journal is a good habit to keep. This form is useful for double-entry bookkeeping.

The ledger

A ledger is a book or a compilation of accounts. It is also called the book of second entry. After you enter transactions in a journal, they are classified into separate accounts and then transferred into the ledger. These records are transcribed by accounts in the order: assets, liabilities, equity, income, and expenses. Like the journal, the ledger can also be physical or electronic spreadsheets.

A ledger contains a chart of accounts, which is a list of all the names and number of accounts in the ledger. The chart usually occurs in the same order of accounts as the transcribed records.

Unlike the journal, ledgers are investigated by auditors, so they must always be balanced at the end of the fiscal year. If the total debits are more than the total credits, it’s called a debit balance. If the total credits outweigh the total debits, there is a credit balance. The ledger is important in double-entry bookkeeping where each transaction changes at least two sub-ledger accounts.

Trial balance

The trial balance is produced from the compiled and summarized ledger entries. The trial balance is like a test to see if your books are balanced. It lists the accounts exactly in the following order: assets, liabilities, equity, income, and expenses with the ending account balance.

An accountant usually generates the trial balance to see where your business stands and how well your books are balanced. This can then be cross-checked against ledgers and journals. Imbalances between debits and credits are easy to spot on the trial balance. It is not always error-free, though. Any miscalculated or wrongly-transcribed journal entry in the ledger can cause an incorrect trial balance. It is best to look out for errors early, and correct them on the ledger instead of waiting for the trial balance at the end of the fiscal year.

Financial statements

The next, and probably the most important, step in bookkeeping is to generate financial statements. These statements are prepared by consolidating information from the entries you have recorded on a day-to-day basis. They provide insight into your company’s performance over time, revealing the areas you need to improve on. The three major financial reports that every business must know and understand are the cash flow statement, balance sheet, and income statement.

The cash flow statement

The cash flow statement is exactly what its name suggests. It is a financial report that tracks incoming and outgoing cash in your business. It allows you (and investors) to understand how well your company handles debt and expenses. By summarizing this data, you can see if you are making enough cash to run a sustainable, profitable business.

The balance sheet

The balance sheet reports a business’ assets, liabilities, and shareholder’s equity at a given point in time. In simple words, it tells you what your business owns, owes, and the amount invested by shareholders. However, the balance sheet is only a snapshot of a business’ financial position for a particular date. It must be compared with balance sheets of other periods as well. The balance sheet allows you to understand the liquidity and financial structure of your business through analytics like current ratio, asset turnover ratio, inventory turnover ratio, and debt-to-equity ratio.

The income statement

The income statement, also called the profit and loss statement, focuses on the revenue gained and expenses incurred by a business over time. There are two parts in a typical income statement. The upper half lists operating income while the lower half lists expenditures. The statement tracks these over a period, such as the last quarter of the fiscal year. It shows how the net revenue of your business is converted into net earnings which result in either profit or loss. The income statement does not focus on receipts or cash details.

Bank reconciliation

Bank reconciliation is the process of finding congruence between the transactions in your bank account and the transactions in your bookkeeping records. Reconciling your bank accounts is an imperative step in bookkeeping because, after everything else is logged, it is the last step to finding discrepancies in your books. Bank reconciliation helps you ensure that there is nothing amiss when it comes to your money.

Why is it mandatory?

Bank reconciliation is a must because it:

Provides the exact financial situation of your company
Tracks cash flow accurately
Helps detect fraud or bank errors

Stay on top of your bookkeeping

Proper bookkeeping drives your company to success. It is a foundational accounting process, and developing strategies to improve core areas of your business would be nearly impossible without it. Yet as important as bookkeeping is, implementing the wrong system for your company can cause challenges. Some companies can still use manual methods with physical diaries and paper journals. However, as technology gets more and more advanced, even smaller companies could get benefits from going digital. This is where a cloud bookkeeping solution like Zoho Books comes in.

Zoho Books helps you keep accurate records of your business finances. It provides quicker and easier solutions for cash management, accounts payable/receivable, bank reconciliation, and generating financial statements. Further, its built-in automation takes care of mundane accounting tasks and helps you focus more on your business. Try our bookkeeping software for free and see how it can help your business maintain perfect bookkeeping records.

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OSS FAQ: All about the One Stop Shop

Posted on August 23, 2021 by admin

Q. What is the One Stop Shop?

The One Stop Shop (OSS) is an optional quarterly VAT reporting and payment system that’ll be live from July 1, 2021, as part of the EU VAT e-commerce package. This means that you can use the OSS to report and pay VAT on non-domestic B2C sales of the following types across the EU:

a) cross-border supplies of services

b) online intra-community distance sales of goods (selling VAT-applicable goods located in one EU country to a customer in another EU country)

Using the OSS, you can account and pay for VAT across EU with just one return. This is an extension of the Mini One Stop Shop (MOSS) that previously allowed you to file a single EU return for B2C sales of TBE (telecommunication, broadcast, and electronic) services.

Q. What’s the purpose of the OSS?

The OSS has been introduced to ease the seller’s burden of having to register for VAT returns in each EU member state where there are customers. With the OSS, there’ll be a single EU VAT return for ecommerce distance selling which the seller can file from their home country.

Q. Who can use the OSS?

The OSS applies to any business making B2C sales in the EU (including charities and NGOs).

Q. What are the different kinds of OSS?

There are 2 kinds of OSS:

a) Union OSS

If your business is established in the EU, you can use the Union OSS to report VAT on intra-community distance sales and non-domestic sales of services to EU customers.

If you’re established outside the EU, you can use the Union OSS, but only to report intra-community distance sales of goods.

b) Non-Union OSS

If your business is not established in the EU, you can use the non-Union OSS to report VAT only on sales of services to EU customers. To do this, you’ll have to register with the tax authority in an EU country of your choice.

Note: The pan-European threshold of €10,000 (£8,600) will apply only if you have a fixed establishment (a permanent address from which to make supplies) in an EU state. If you only have a VAT number in an EU country, that won’t be considered a fixed establishment.

Q. Is it mandatory to use the OSS or IOSS?

Neither is mandatory. However, once you register, you should use the OSS or IOSS (Import One Stop Shop) for all applicable sales to EU customers. If you don’t want to use it, you’ll have to register for, account for, and pay VAT in each EU country you sell to. UK sellers who don’t use the OSS or IOSS will have to zero-rate their exports for domestic VAT (the goods will still be taxable under VAT, but the rate charged will be 0%) and apply VAT for imports.

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Q. How is OSS going to affect me as a seller?

Starting July 1, 2021, if you’re shipping goods from your home country to customers across the EU, you can use the OSS to report your sales across the EU. When you move from MOSS to the OSS, you can now use it to report any B2C service sale that’s subject to destination VAT, not just telecommunications, broadcasting, and electronic services.

If you’re an ecommerce seller, you can close your foreign VAT registrations and, instead, file a quarterly OSS return for your home country’s tax authority.

The existing country-specific EU distance selling thresholds will be removed and replaced with a single pan-European threshold of €10,000 (£8,600).

Q. What should online marketplaces do about the OSS?

Under the VAT e-commerce package, online marketplaces become deemed suppliers. This means that a marketplace can opt to use the OSS to report VAT for intra-community supplies between EU countries. If the marketplace facilitates a domestic supply of goods by a non-EU seller, it can use the Union OSS to report and pay VAT.

Q. Which state should I register in?

If you want to register for the OSS, you can do so in any EU member state or in the UK, as long as:

You’ve registered for VAT in that EU member state, or
You’re trading with the EU under the Northern Ireland protocol

If you cross the new pan-European threshold of €10,000 (£8,600) and want to use the UK’s OSS, you’ll have to register for VAT in the UK if you haven’t already. Note that if you’re using the OSS, you’ll have to register for VAT even if your overall turnover falls below the the usual UK VAT registration threshold of £85,000. If you don’t want to use the OSS, you don’t need to register for UK VAT, as long as you register and account for VAT in each EU member state to which you’re dispatching goods.

Q. When can I register for the OSS?

To register for the Union or non-Union OSS, you’ll have to apply and wait until the following quarter for your registration to become effective. So, for instance, if you register after July 1, 2021, your registration will become effective in October 2021 when the next quarter begins.

After you’ve applied, you may make supplies before your registration has become effective. If you do so, you’ll have to inform this to the tax authority in the relevant EU member state where you’ve registered. This should be done by the 10th of the month that follows the first supply you made after applying. This supply and the rest that follow will be counted together. For example, if you applied on July 15 for your registration to become effective in October, and you make a supply on July 30, you should inform the tax authority about it by August 10.

Note: If you had previously signed up for the non-Union MOSS, the EU member state that you registered in may reach out to you for more information related to the non-Union OSS. The only change in your process would be reporting more services via the non-Union OSS.

Q. What should I do once I’ve registered for the OSS?

Once you’ve registered for the OSS, you should use it to account for VAT on all distance sales. You should also continue to file VAT returns in your own country. The OSS is a simplified return for non-domestic VAT, so you should continue to report your domestic supplies via the domestic VAT return.

The process for using OSS is similar to MOSS, where the VAT rate of the destination country (wherever you’re selling to) is charged at the point of sale, and then reported and paid on a quarterly basis via the online portal.

If your distance sales takes place through an online marketplace that’s in charge of supplies within the EU, the marketplace will have to account for VAT using OSS. Besides this, if you’re a B2C service provider or an event organiser, you can use the OSS VAT return to report your pan-EU sales, and you don’t have to register for VAT in each country.

If you have stock in warehouses (even if you use the Fulfilment by Amazon program) in other EU states, you have to remain foreign VAT registered in those states after July 2021.

Q. Can I use the OSS to reclaim input VAT or offset VAT returns?

No. The OSS only allows payment of output VAT and can’t be used to reclaim input VAT.

Q. I have a business in Northern Ireland. How will the OSS affect me?

Under the Northern Ireland protocol, the EU VAT rules apply only to goods, and not services. So if you run a business in Northern Ireland and opt to use the OSS, you’ll have to report all distance sales of goods through the Union OSS, but use the non-Union OSS for services.

Q. I have a business in the UK, and sell to EU customers. How do I use the OSS, and what happens if I don’t use it?

If you have a fixed establishment in an EU country, you can register for the Union OSS in that country and use it for sales of goods. If you don’t have a fixed establishment but want to use the Union OSS for intra-community distance sales, register in the country that your goods are being sent from.

If you carry out intra-community distance sales, then you can register for the Union OSS and use it to account for VAT.

If you’re selling to EU customers through an online marketplace, then you won’t need to account for VAT on intra-community distance sales or B2C domestic sales within the EU. Your marketplace will take care of it.

If you don’t have a fixed establishment and you sell services to EU customers, choose any EU country to register and use the non-Union OSS.

If you don’t opt to use the OSS, you must register for VAT in each country that you’ll be selling your supplies to.

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What exactly do cloud services like Digital Ocean and AWS do?

Posted on August 18, 2021 by admin

What Cloud Services Do

Companies don’t use cloud services based on the levels of traffic but based on the ease of using cloud services. The amount of traffic doesn’t matter, it is you who decides whether or not to use cloud services. Do you really want to go through the struggle of building a server room for your application with regular maintenance or just use a cloud service. But the advantage of using cloud services is elastic scaling which means you can add and remove servers based on your needs, in you case based on traffic.

The major benefits of using cloud services are elastic scaling, no restrictions on backend technology stack ( I’ve noticed some web hosting companies have restrictions) and you can see what’s going on in your server as you’ll have access to it and you can debug in case if there is a problem.

Basically using cloud services is like building a server farm without worrying about the hardware maintenance.

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Zoho Account to access the client portal

Posted on August 18, 2021 by admin

Do customers need a Zoho Account to access the client portal?

It is not necessary for your customers to have a Zoho account. Once you send an invitation to your customers to access the portal, upon accepting the invitation they can login to the portal by using the email address with which they were invited.

Can we delete the comments added in the client portal?

No, you cannot delete comments added in the client portal.

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How do we check if our client has viewed the estimate/invoice have sent him?

You would receive a notification in the bell icon on the top right corner stating that your customer has viewed the invoice/estimate.

Also you can simply click on the particular estimate or invoice and check if it has been viewed by the client. A tiny eye icon on the right corner suggests that the client has seen it.

Alternatively, go to the estimate or invoice tab on the home page of Zoho Invoice. Click on the drop down next to All estimates or All Invoices and select Client viewed.

You can now see only the client viewed estimates/invoices.

Will be able to change customer’s email address? Will he now able to view the old invoices in the client portal?

Yes, you can change the email address of a customer. Send him a portal invitation again using the new mail ID, using which he can create a password and log back into the portal. Once this is done, he can view all old invoices you’ve sent him

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Client portal Contacts

Posted on August 18, 2021 by admin

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Whenever, you enable portal access, an invitation mail will be triggered automatically from Zoho Invoice. Your customers need to accept this invitation in order to access the portal.

To enable the client portal for a contact for the first time, in the Contact Details Page, under the Overview tab, scroll down and click on the Enable Portal option that appears on the left bottom.

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In the pop-up that follows, you will have to select the contact persons, to whom you wish to grant portal access.

Also, you can Set Password for your client’s portal, which they can reset later.

You can also re-invite your contact to the portal. To do this please follow the below steps:

Go to Contacts tab and select the appropriate contact.
On the bottem left of the Overview tab you will find Contact Persons list.
Click the gear icon next to the contact person you wish to Reinvite and select the said option.

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An invitation mail with a link to set up a password will be sent to the contact person. On clicking the invite link, Zoho Invoice will open up another page where your client can create a password to login to your portal. Once they login, they can view their invoices, estimates, payment history and make payment via secure payment gateways.

You can also Set Password for your client’s portal, which will be sent to them in the invitation mail, along with the Username.

To Set Password for client portal :

Click the gear icon next to the contact person’s name on the Overview tab of the contact details page.
Click Edit
You will find Set Portal Password in the pop-up that follows.

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Can I grant portal access to multiple contact persons ( under the same contact ) with the same email id?

No. When a contact has multiple contact person(s), client portal access can be given to each person ONLY IF :

Each contact person has a different email id.

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When I comment on a document and mark the “Display in client portal” option, will my customer receive an email?

Yes, they will if you’ve enabled this under settings.

Go to Settings – Preferences – Branding – Portal Settings
Check the box Send a notification email when I comment on invoices/estimates and hit the Save button at the bottom of the page.

Your customers will now receive notifications when you comment on their estimates and invoices.

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My client is trying to enter his Zoho credentials for the portal but it is not going through. What’s the issue?

No, your client’s zoho credentials are not to be used in order to log into the client portal.

When you send a portal invite to the email address of your client and they accept it, they will be requested to create a new password using which they can log into the portal you’ve invited them to. Their Zoho credentials has no relevance to this, and even clients without a Zoho account can log into your portal using their email ID and the password they created.

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What is the use of client portal

Posted on August 18, 2021 by admin

What is the use of the client portal?

The client portal is an organized way to view the invoices, estimates and retainer invoices sent to your customer. If you’ve enabled the client portal for your business in Zoho Invoice and configured it for your customers, they can view their transactions with you by logging into the portal. This includes viewing and accepting/declining their documents, adding comments to the document and making online payments.

Can I customize the portal invitation mail content?

Yes, you can. Here’s how:

Go to Settings icon on the top right and select Email Templates.
Navigate to Client Portal Invitation and select Show Mail Content .
Now you can edit the text and click Save after you’re done.

I am getting a “Portal name already taken” message.

This is because the name that you have specified for your client portal is already taken by another Zoho Invoice user. Since portal name has to be unique, you need to specify another name for your client portal.

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Can I change my portal name? Will this cause any impact?

Yes, you can change your portal name. To do this,

Go to Settings – Organization Profile
Click on Change Portal Settings

Make the necessary changes and click on Save.

Now, the portal URL is modified accordingly. You will have to invite each of your customers again in order to enable them to view transactions and make payments through the portal.

Can I set a password for the client portal? If yes, how do I do it?

Yes, you can. Here’s how you can do it:

Open the contact for whom you wish to set the portal password.
Click on Configure Client Portal, if you have already enabled it for the customer. If not, click on Enable Client Portal.
In the pop-up that follows, you can set the password by clicking on the Set Password option.

Note: Using this option, you can set passwords for the contact as well as the contact person associated with the contact, by checking the box next to the contact or contact person.

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An alternate method for setting portal password for the contact person is by opening the gear icon beside the contact person’s name, clicking on Edit and typing in the password (provided you have checked the box Enable portal access).

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Once the password is set, the contact and/or the contact person will receive an email with the username and the password.

Note: If you haven’t set up a password, the contact will be asked to set a password of their choice.

Also, once your client logs into the client portal with the password you have set for them, they will have an option to Reset Password anytime later.

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Configure webhooks for Razorpay?

Posted on August 16, 2021 by admin

Why should I configure webhooks for Razorpay?

Razorpay supports receiving payments through multiple payment modes. If you have set up Razorpay in Zoho Invoice, your customers can make payments for invoices through the Client Portal. When the customer clicks the Proceed to Pay button, a Razorpay pop-up will open from which they can select a payment mode and make the payment. Once the customer authenticates the payment through OTP or other methods, the amount will be deducted from the customer’s account. Next, Razorpay will notify Zoho Invoice for the payment to be recorded. However, the notification to record the payment in Zoho Invoice might fail as explained in the cases below. So, configuring a webhooks for Razorpay ensures that Zoho Invoice is notified about the payment statuses and payments do not fail to be recorded.

Case 1: Mobile browser and UPI/Wallet payments

Let’s say, your customer opens the payment URL in a mobile browser and chooses to pay via Wallet or UPI payment mode. They will be redirected to one of the mobile apps to make the payment. Once they make the payment, the payment status will be Authorised and if they return to the payment initiation screen, the payment will be captured and recorded in Zoho Invoice. However, if the customer does not return to the payment initiation screen, their payment will be in Authorised status and the payment may never be recorded in Zoho Invoice. Moreover, if the payment stays in the Authorised status, Razorpay will initiate an auto-refund of the payment based on the Default Speed of Refunds you’ve configured.

In this case, configuring the webhook ensures that the payment status is passed on to Zoho Invoice, even if your customer does not return to the payment initiation screen.

Case 2: Late authorisation

One of your customers makes payment via Net Banking. However, due to a delay in payment authorisation response from the bank to Razorpay, the transaction times out and the payment status is updated as failed. Later, the payment could become a success and the bank might send a success message to Razorpay.

Configuring the webhook ensures that Zoho Invoice receives this success message and a payment is recorded in Zoho Invoice.

Is Razorpay PCI compliant?

Yes, it is PCI compliant.

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Are international credit cards supported?

Yes, Razorpay supports international credit cards.

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Payment modes for Zoho invoice- Razorpay

Posted on August 16, 2021 by admin

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What are the payment modes supported by Razorpay? Can I accept reccuring payments too?

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Razorpay supports payments through all the major debit and credit cards, UPI Payments, 50+ netbanking banks and popular wallets like : Mobikwik, PayUmoney, FreeCharge, Airtel Money, Ola Money and PayZapp.

You can accept recurring payments from your customers when you integrate your account with Razorpay. Your customers can use their credit cards to make payments to you for the recurring invoices.

However, this will be initiated from our end, and this will depend on your line of business and other factors considered by Razorpay. Enabling recurring payments is totally at the discretion of the payment gateway and partner banks.

If you’d like to enable this for your organization, send us an email at support@zohoinvoice.com with your Razorpay Merchant ID and we’ll be glad to assist you.

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Does Razorpay offer sandbox environment?

Yes. Sandbox or test account can be used to test your integration without having to actually charge credit cards. The Test Environment is an exact copy of the Production Environment, except credit cards and bank accounts are not actually charged.

Note: Make sure that you use Sandbox credentials for Sandbox account and Live credentials for Live account.

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Will my customers be prompted for OTP while making auto-recurring transactions?

For auto recurring transactions, your customer will have to go through a Two-Factor-Authentication Process, for the first transaction. This process will include a verification by either an OTP / Mastercard Secure password / Verified by Visa Password.

After that they will have to consent that all subsequent payments can go through without an OTP.

Users will be notified about the payment in the transaction statement generated.

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How do I refund a payment?

To refund a payment,

Head to Razorpay website and login using your credentials.
Next, click on the payment from the list which you want to refund under the Payments Received tab.
Click on Refund Payment button at the bottom.
In the dialog box that appears next, click on OK to refund the full amount or check Partial Refund to refund partial amount.

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Can I receive payments without activating my account?

No, you cannot receive payments without activating your Razorpay account.

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What currencies are supported by Razorpay in Zoho Invoice?

Currently, Razorpay supports only INR (Indian Rupees).

Note: Only the organizations with India as their country will be able to setup Razorpay as their payment gateway.

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Heroku or DigitalOcean?

Heroku advantages to DigitalOcean

The main benefits of using invoicing software are:

What is bookkeeping and why is it important?

Methods of bookkeeping

Single-entry bookkeeping

Double-entry bookkeeping

Cash-based or accrual-based

How to record entries in bookkeeping

Cash registers

The journal

The ledger

Trial balance

Financial statements

The cash flow statement

The balance sheet

The income statement

Bank reconciliation

Why is it mandatory?

Stay on top of your bookkeeping

Q. What is the One Stop Shop?

Q. What’s the purpose of the OSS?

Q. Who can use the OSS?

Q. What are the different kinds of OSS?

a) Union OSS

b) Non-Union OSS

Q. Is it mandatory to use the OSS or IOSS?

Q. How is OSS going to affect me as a seller?

Q. What should online marketplaces do about the OSS?

Q. Which state should I register in?

Q. When can I register for the OSS?

Q. What should I do once I’ve registered for the OSS?

Q. Can I use the OSS to reclaim input VAT or offset VAT returns?

Q. I have a business in Northern Ireland. How will the OSS affect me?

Q. I have a business in the UK, and sell to EU customers. How do I use the OSS, and what happens if I don’t use it?

What Cloud Services Do

Do customers need a Zoho Account to access the client portal?

Can we delete the comments added in the client portal?

How do we check if our client has viewed the estimate/invoice have sent him?

Will be able to change customer’s email address? Will he now able to view the old invoices in the client portal?

How can our customers login to the client portal?

Can I grant portal access to multiple contact persons ( under the same contact ) with the same email id?

When I comment on a document and mark the “Display in client portal” option, will my customer receive an email?

My client is trying to enter his Zoho credentials for the portal but it is not going through. What’s the issue?

What is the use of the client portal?

Can I customize the portal invitation mail content?

I am getting a “Portal name already taken” message.

Can I change my portal name? Will this cause any impact?

Can I set a password for the client portal? If yes, how do I do it?

Why should I configure webhooks for Razorpay?

Case 1: Mobile browser and UPI/Wallet payments

Case 2: Late authorisation

Is Razorpay PCI compliant?

Are international credit cards supported?

What are the payment modes supported by Razorpay? Can I accept reccuring payments too?

Does Razorpay offer sandbox environment?

Will my customers be prompted for OTP while making auto-recurring transactions?

How do I refund a payment?

Can I receive payments without activating my account?

What currencies are supported by Razorpay in Zoho Invoice?