What are the payment modes supported by Razorpay? Can I accept reccuring payments too?
Razorpay supports payments through all the major debit and credit cards, UPI Payments, 50+ netbanking banks and popular wallets like : Mobikwik, PayUmoney, FreeCharge, Airtel Money, Ola Money and PayZapp.
You can accept recurring payments from your customers when you integrate your account with Razorpay. Your customers can use their credit cards to make payments to you for the recurring invoices.
However, this will be initiated from our end, and this will depend on your line of business and other factors considered by Razorpay. Enabling recurring payments is totally at the discretion of the payment gateway and partner banks.
If you’d like to enable this for your organization, send us an email at support@zohoinvoice.com with your Razorpay Merchant ID and we’ll be glad to assist you.
Does Razorpay offer sandbox environment?
Yes. Sandbox or test account can be used to test your integration without having to actually charge credit cards. The Test Environment is an exact copy of the Production Environment, except credit cards and bank accounts are not actually charged.
Note: Make sure that you use Sandbox credentials for Sandbox account and Live credentials for Live account.
Will my customers be prompted for OTP while making auto-recurring transactions?
For auto recurring transactions, your customer will have to go through a Two-Factor-Authentication Process, for the first transaction. This process will include a verification by either an OTP / Mastercard Secure password / Verified by Visa Password.
After that they will have to consent that all subsequent payments can go through without an OTP.
Users will be notified about the payment in the transaction statement generated.
How do I refund a payment?
To refund a payment,
- Head to Razorpay website and login using your credentials.
- Next, click on the payment from the list which you want to refund under the Payments Received tab.
- Click on Refund Payment button at the bottom.
- In the dialog box that appears next, click on OK to refund the full amount or check Partial Refund to refund partial amount.
Can I receive payments without activating my account?
No, you cannot receive payments without activating your Razorpay account.
What currencies are supported by Razorpay in Zoho Invoice?
Currently, Razorpay supports only INR (Indian Rupees).
Note: Only the organizations with India as their country will be able to setup Razorpay as their payment gateway.
