Credits represent the money that you owe your customer, and this can be tracked in the form of a credit note until it is paid off.
The most common scenario where you might need a credit note is when certain goods that you supply are returned by the customer. This makes the whole transaction defunct, and any money you were paid has to be returned. Another scenario that occurs often is when the customer pays you in advance, but the final settlement comes out much lower than the estimated sum, requiring you to return a portion of the money you were paid.
In short, you owe the customer some amount of money. However, if the customer is a regular one, you can simply just track this debt and pay it off the next time you do business with him. Just raise a credit note to represent the money that you owe, and apply it to the next invoice you send that customer.
Credit Notes
Credit Note is a document given by the seller to their customer to denote the amount of money they owe to that particular customer.
Understanding Credit Notes
Credits in Zoho Invoice represent the money that you owe your customer. A credit note is issued in the customer’s name in order to keep track of the debt until it’s paid off. The debt remains until it’s refunded or subtracted from the next invoice, which you send to your customer.
Creating a Credit Note
Learn about creating credit notes from various modules in Zoho Invoice.
Closing a Credit Note
Know the ways by which you can close a credit note.
More with Credit Notes
Know about the other actions that can be carried out in the Credit Note module.
Managing Credit Notes
List the credit notes based on your preference.
Credit Note Preferences
Configure Credit Note Preferences
Credit Note Details Report
A consolidated view of the credit notes available in the system
