Importing an item with a tax name which is similar to the tax created manually. But instead of replacing the tax name, duplicating the tax name and now have 2 taxes with the same tax name in the invoice.
When importing items, taxes are matched with three properties.
- Tax Name
- Tax Type
- Tax Percentage
The values in your Zoho Invoice account and the CSV file should match perfectly. If there is a mismatch then Zoho Invoice would create a new tax.
